Jenade Moodley

Cloud Engineer

Seasoned Cloud Engineer with experience in Cloud, System, and Software Engineering. Bachelor of Science Honours in Computer Science from university of Kwa-Zulu Natal. Skilled in Cloud Architecture, Linux System Engineering, Technical Support, Technical Training, and Containers. Based in Durban, South Africa


Amazon Web Services

Cloud Support Engineer II
– Present

My role at AWS is to resolve diverse and in-depth customer support queries, focusing on large enterprise customers, including Fortune 500 companies, with complex environments and architecture. I also mentored, trained, and upskilled engineers within the organization, and focused on support engineering projects.

  • Pioneer for the AWS Premium Support Andon Program (PSAP) in Cape Town

  • Quality Champion - Evaluate the quality and appropriateness of Support correspondences of engineers

  • Member of ECS (Elastic Container Service) Support Operations

  • Leader of the ECS Pioneer initiative which trained AWS engineers globally on Docker, containerization, and ECS/Fargate

  • ECS Subject Matter Expert - Proved deep technical expertise on using and troubleshooting ECS, capable of answering in-depth queries and further develop the ECS service offered by AWS

Cloud Support Engineer I
Cloud Support Associate
Graduate Cloud Support Associate

University of Kwa-Zulu Natal

Student Tutor

At UKZN I assisted the Computer Science faculty by tutoring students, facilitating exams, and graded assignments and assessments

  • Assisted in teaching of tutorials and practicals

  • Graded assignments and practical assessments

  • Facilitated tests and exams


University of Kwa-Zulu Natal

Computer Science

Bachelor of Science Honours (Summa Cum Laude)

  • Computer Science (Advanced)


Wise Guru Award

Awarded by AWS Support Engineering

This award is for engineers who are pivotal in the team's mentoring and training efforts.



Issued by CompTIA


Weather Characterization from Outdoor Scene Images

Published by International Conference on Computer Vision and Graphics

Research paper presenting a variety of techniques to characterize outdoor scene images into their respective weather components; the sky condition (sunny or cloudy), the presence of rain, and the visibility.



  • RedHat
  • CentOS
  • Ubuntu
  • Kernel
  • Debugging
  • Troubleshooting

Cloud Architecture

  • AWS
  • VPC
  • EC2
  • ECS
  • ECR
  • Fargate
  • RDS
  • EFS
  • ElastiCache
  • EKS
  • Batch
  • ELB
  • IAM
  • CloudFormation
  • XRay
  • S3

Systems Engineering

  • Networking
  • Load Balancing
  • Web Applications
  • Nginx
  • Apache
  • MySQL
  • Docker
  • Kubernetes
  • IaC


  • Java
  • Python
  • C++
  • PHP
  • JavaScript



Native speaker


Limited working proficiency



  • Open World RPG


  • Beautiful Scenery